銆€銆€妗堜緥锛� Quality Stamping 璨�(z茅)浠绘湁闄愬叕鍙�.Quality Stamping 鏄竴瀹堕潪甯告垚鍔熺殑杈﹀叕鍟嗙敤姗�(j墨)鍣ㄩ厤浠剁殑鍒堕€犲粻.瑭插叕鍙告槸IBM涓昏鐨勮綁(zhu菐n)鍖呭晢锛屽畠鐢辩従(xi脿n)浠昏懀浜嬮暦(zh菐ng)Richard M. Jackson 鍓�(chu脿ng)寤轰簬浜屽崄涓栫磤(j矛)60骞翠唬.Mr. Jackson杈伔鑷繁鍋氳綁(zhu菐n)鍖呭晢鍓嶆浘鍦↖BM鍋氫簡10骞寸殑姗�(j墨)姊板斧.

銆€銆€鍦↗ackson鐨勯牁(l菒ng)灏�(d菐o)涓�锛孮uality Stamping杩呴€熷湴鎴愰暦(zh菐ng)骞舵摯(ku貌)澶у叾缍�(j墨ng)鐕�(y铆ng).姝风稉(j墨ng)浜屽崄涓栫磤(j矛)70骞翠唬锛岃┎鍏徃鐨勯姺鍞噺浠ユ瘡骞�15%鐨勯€熷害澧為暦(zh菐ng).鍏徃鐢遍枊濮嬪湪Mr. Jackson鐨勮粖搴�(k霉)璁�?y艒u)闁剧琚冨嫼願ラ鐗�?0鍚嶉泧鍝″寘鎷�10鍚嶆(j墨)姊板斧銆�20鍚嶆(j墨)姊版矕澹撳伐銆�6鍚嶅叾浠栭泧鍝″強3鍚嶇鏇�.Quality Stamping寰炴湭鍗峰叆閬�(gu貌)浠讳綍闆囧摗灏�(du矛)浜轰簨鏀跨瓥涓嶆豢鐨勭尘绱涗腑锛屼篃鏈│鍦栫祫寤哄伐鏈�(hu矛)绲勭箶锛屽摗宸ヤ篃寰炴湭鎻愬嚭绲勫缓宸ユ渻(hu矛)鐨勬効鏈�.瑭插叕鍙搁泧鍝＄殑娴佸嫊(d貌ng)鐜囨サ浣�锛屽儏鐐�5%锛屽嵆姣忓勾骞冲潎鍏╀綅鍝″伐.鐩＄濡傛锛屾摎(j霉)灏�(du矛)杈伔浜哄摗瑷晱(w猫n)鐨勯’绀�锛屽ぇ閮ㄥ垎鍝″伐闆㈤枊鏄熀浜庡€�(g猫)浜哄師鍥犺€岃垏鍏徃鏀跨瓥鐒�(w煤)闂�(gu膩n).

銆€銆€Quality Stamping寰炴矑(m茅i)鏈変竴鍊�(g猫)闂�(gu膩n)浜庡伐璩囧拰钖噾鐨勮▓(j矛)鍔�.Mr. Jackson缍�(j墨ng)甯稿幓瑾�(di脿o)鏌ュ悓琛屾キ(y猫)鐨勫彲姣斿伐浣滅巼锛岀劧鍚庢彁渚涙湁绔�(j矛ng)鐖�(zh膿ng)鎬х殑宸ヨ硣妯�(bi膩o)婧�(zh菙n)浣滅偤璧烽粸(di菐n).浠栧爡(ji膩n)淇℃妸钖噾鍏枊鍖栨槸灏�(du矛)闆囧摗闅辩鐨勪镜鐘�.

銆€銆€浣嗘槸Mr. Jackson鐨勫紵寮�(鍏徃鐨勫畼鍝�)鏈€杩戝湪銆婂搱浣涚稉(j墨ng)婵�(j矛)瑭�(p铆ng)璜栥€�(Harvard Business Review)涓婄湅鍒颁竴绡囨枃绔�锛岃垏Jackson灏�(du矛)宸ヨ硣淇濆瘑鐨勯倧杓儗閬撹€岄Τ. 鏂囩珷浣滆€呮槸鍏ㄥ湅(gu贸)鐭ュ悕鐨勫伐妤�(y猫)鍙婄祫绻旀柟闈㈢殑蹇冪悊瀛�(xu茅)瀹�.浠栬獚(r猫n)鐐鸿鐐哄師鍓囩殑鍩虹(ch菙)灏辨槸蹇呴爤灏囧伐璩囨(bi膩o)婧�(zh菙n)璁撴墍鏈夐泧鍝￠兘鐭ラ亾锛屽鏋滃畠鍊戞渻(hu矛)灏�(du矛)鍝″伐鐨勬キ(y猫)绺�(j墨)鍜岃〃鐝�(xi脿n)鏈夊奖闊�.閫欐ǎ锛屽伐璩囩殑淇濆瘑鍒跺害灏囪畵宸ヨ硣妯�(bi膩o)婧�(zh菙n)涓嶈兘鎵紨涓€鍊�(g猫)鍙互婵€鍕�(l矛)闆囧摗鐨勮鑹�.鍦ㄦ瑠(qu谩n)濞佹€х殑鍫�(b脿o)鍒婁笂璁€鍒扮殑绠＄悊鐞嗗康锛孧r. Jackson 娌�(m茅i)鏈夎€冩叜瀹冨皪(du矛)鐝�(xi脿n)琛岄珨鍒剁殑閬╃敤鎬�锛屼究姹哄畾杞�(zhu菐n)璁婁粬鐨勬斂绛�锛屽皣姣忓€�(g猫)闆囧摗鐨勫伐璩囨(bi膩o)婧�(zh菙n)鍏枊鍖�.

銆€銆€浠栧緸20鍚嶆(j墨)姊版矕澹撳伐闁嬪瀵�(sh铆)琛�.鍛戒护璨�(c谩i)鍕�(w霉)閮ㄧ附绲�(ji茅)鍑轰竴浠借〃鏍�(鍦�1.1)锛屽垪鍑烘瘡浣嶉泧鍝＄殑绶ㄨ櫉(h脿o)锛屽湪鑱峰勾闄愬強灏忔檪(sh铆)宸ヨ硣鐜�.Jackson灏囬€欎唤琛ㄦ牸鍦ㄤ笂鍗堣尪鐨勫墠5鍒嗛悩璨煎埌浜嗗摗宸ヤ紤鎭閲�.鍗婂皬鏅�(sh铆)鍚庯紝Mr. Jackson鎺ュ埌浜嗘(j墨)姊版矕澹撲富绠＄殑闆昏┍.鐪嬪埌閭ｄ唤宸ヨ硣钖噾琛ㄥ悗锛岄泧鍝￠枔闁嬪婵€鐑堝湴鐖�(zh膿ng)璜�.鍒颁笅鐝殑鏅�(sh铆)鍊�锛�20鍚嶉泧鍝′腑鐨�12鍚嶉兘宸茬稉(j墨ng)闆㈤枊宸ヤ綔宕椾綅锛屽弮鑸囧埌鐖�(zh膿ng)璜栦腑.浠栧€戞嫆绲曞洖鍘诲伐浣滐紝鐩村埌浠栧€戜腑鐨勪竴浜涗汉闄嶄綆鎴栨彁楂樿柂姘�.鍙﹀锛屼互Marjorie Smith鐐洪鐨勪竴缇ら泧鍝￠倓鑸囨墍鍦ㄥ煄甯傜殑鍦�(gu贸)闅涙(j墨)姊板斧鑱�(li谩n)鐩�(IAM)鑱�(li谩n)绯讳互灏嬫眰骞姪锛屽苟寤鸿绲勫缓宸ユ渻(hu矛).

銆€銆€鍦�1.1 Quality Stamping 鍏徃宸ヨ硣钖噾琛�

銆€銆€鐐轰粈楹兼渻(hu矛)鍑虹従(xi脿n)閫欐ǎ鐨勫晱(w猫n)椤�?璜�(q菒ng)灏�(du矛)瑭叉渚嬪仛鍒嗘瀽銆�

銆€銆€瑷烘柗鍒嗘瀽锛�

銆€銆€鍏钩鎬х悊璜�

銆€銆€鐮旂┒宸茶〃鏄庡叕骞冲拰闈炲叕骞冲皪(du矛)闆囧摗鏈�(hu矛)鐢�(ch菐n)鐢熸サ鐐烘埐鍔囧寲鐨勫弽鎳�(y墨ng).瀵�(sh铆)闅涗笂锛岀櫦(f膩)灞曞畬鍠勭殑鐞嗚珫鐮旂┒宸茬稉(j墨ng)闆嗕腑鍦ㄩ€欎竴鐝�(xi脿n)璞′笂.鍙互纰轰俊鐨勬槸涓€浣嶉泧鍝″鏋滆涓嶅叕骞冲湴灏�(du矛)寰�(姣斿锛屽湪鍏徃宸ヤ綔10骞寸殑闆囧摗鍗绘矑(m茅i)鏈夊墰渚�(l谩i)鐨勯泧鍝¤澈寰楀锛屽儚Quality Stamping 妗堜緥)锛屾渻(hu矛)鐩存帴褰遍熆鍝″伐鐨勫伐浣滃嫊(d貌ng)姗�(j墨)鍜屽伐浣滆〃鐝�(xi脿n).

銆€銆€鏍规摎(j霉)鍏钩鎬х悊璜�锛屽垎閰嶅叕姝�(distributive justice)鐨勫師鍓囧皪(du矛)闆囧摗鏄嚦闂�(gu膩n)閲嶈鐨�.鍏鍒嗛厤鎸囨墍鏈夌殑閮ㄩ杸寰楀埌鐩稿悓鐨勭祼(ji茅)鏋�/鎶曞叆姣斾緥.鍦ㄩ€欑ó闂�(gu膩n)绯讳腑锛屾墍鏈変汉鐨勭祼(ji茅)鏋滃拰鎶曞叆闁撶殑姣斾緥闂�(gu膩n)绯绘槸鐩哥瓑鐨�.閫欐ǎ锛屽叕姝ｇ殑鍒嗛厤鍙畾缇╃偤鍏钩鎬�. 鍥�?y脿n)妲犻檷鎵癱鍚︽渻(hu矛)鍦ㄥ摗宸ヤ腑寮曡捣鐩哥暥(d膩ng)寮�(qi谩ng)鐑堢殑鍙嶉熆锛屾墍浠ヨ柂璩囩鐞嗚€呭湪閫�(j矛n)琛屽牨(b脿o)閰焙绛栨檪(sh铆)蹇呴爤瑾�(r猫n)鐪熺殑鑰冩叜閫欏€�(g猫)鍥犵礌.钖硣鐨勭浉灏�(du矛)姘村钩涔熷崄鍒嗛噸瑕�锛岃嚦灏戣垏鍫�(b脿o)閰殑绲曞皪(du矛)鏁�(sh霉)閲忓悓绛夐噸瑕�.濡傛灉鏌愪汉瑾�(r猫n)鐐轰竴鍊�(g猫)绲勭箶涓叿鏈夊钩绛�锛岄偅涔堜粬灏辨効鎰忕偤閫欏€�(g猫)绲勭箶宸ヤ綔锛屽弽涔嬪墖鏈�(hu矛)鎷掔禃鎴栭洟鍘�.閫欐渻(hu矛)灏�(du矛)鏁村€�(g猫)绲勭箶鐨勭稉(j墨ng)婵�(j矛)鐙€娉佺敘(ch菐n)鐢熺洿鎺ュ奖闊�锛屾墍浠ュ湪瑕�(gu墨)鍔�锛岀鐞嗗強瀵╂牳钖硣宸ヤ綔鏅�(sh铆)锛岀鐞嗚€呮噳(y墨ng)鍗佸垎閲嶈閫欏€�(g猫)鍥犵礌.

銆€銆€澶栭儴锛屽収(n猫i)閮ㄥ拰鍊�(g猫)楂斿钩绛�

銆€銆€杩戝勾渚�(l谩i)锛岃柂璩囩鐞嗙悊璜栧宸茶獚(r猫n)璀�(sh铆)鍒板钩绛夌禃涓嶆槸鍊�(g猫)绨�(ji菐n)鍠殑姒傚康.鍏朵腑娑夊強鍒板绋洜绱�.鎶曞叆鐨勮▓(j矛)绠楀皪(du矛)浜庡€�(g猫)浜轰締(l谩i)瑾�(shu艒)鏄緢涓昏鐨勶紝涓€鍊�(g猫)绮剧畻甯湪瑷�(j矛)绠楀伐浣滄姇鍏ユ檪(sh铆)鍙兘鏈�(hu矛)鎯冲埌瑷卞鏂归潰鐨勪簨鎯�.浠栧彲鑳芥敞鎰忓埌鐩墠绮剧畻甯湪甯傚牬(ch菐ng)涓婁緵涓嶆噳(y墨ng)姹�锛屾墍浠ヤ粬鎳�(y墨ng)瑭叉瘮寰炰簨渚涘ぇ浜庢眰鐨勫伐浣滅殑浜�(姣斿灏忓(xu茅)鏁欏斧)寰楀埌鏇撮珮鐨勫伐璩囷紝缍�(j墨ng)婵�(j矛)瀛�(xu茅)瀹跺畾缇╅泧涓绘儏鎰夸粯鍑虹殑宸ヨ硣(鍕炲嫊(d貌ng)鍔涢渶姹�)鑸囬泧鍝℃効鎰忔帴鍙楃殑宸ヨ硣(鍕炲嫊(d貌ng)鍔涗緵绲�)鐨勭祫鍚�(浜ら粸(di菐n))鐐轰氦鎻涚巼.鏌愪汉鎵€寰炰簨鑱锋キ(y猫)鐨勫閮ㄥ競鍫�(ch菐ng)浜ゆ彌鐜囨垨浜ゆ彌鍍�(ji脿)鏍兼サ鐐轰粬鑳藉湪宸ヤ綔涓壍(chu脿ng)閫犵殑鍍�(ji脿)鍊�.濡傛灉涓€鍊�(g猫)浜哄皣浠栫殑宸ヨ硣鑸囧閮ㄥ競鍫�(ch菐ng)鏅亶宸ヨ硣鐩告瘮杓冮偅涔堜粬灏辨槸鍦ㄥ皨姹傚閮ㄥ钩绛�.

銆€銆€涓€鍊�(g猫)鍝″伐涓嶅儏鏈�(hu矛)灏嬫眰澶栭儴骞崇瓑锛屼粬閭勫彲鑳藉皣浠栫殑鎶曞叆鑸囧叾浠栧摗宸ョ浉姣旇純.

銆€銆€澶栭儴骞崇瓑

銆€銆€澶栭儴骞崇瓑鏄竴鍊�(g猫)鍏钩妯�(bi膩o)婧�(zh菙n)锛屽畠瑕佹眰涓€鍊�(g猫)闆囦富绲﹁垏闆囧摗鐨勫牨(b脿o)閰垏瑭茶妤�(y猫)鐨勫競鍫�(ch菐ng)鏅亶鍍�(ji脿)鏍肩浉涓€鑷�.鎴戝€戦兘鐭ラ亾閱�(y墨)鐢熺殑宸ヨ硣姣斿緥甯珮锛屽晢瀛�(xu茅)鏁欐巿鐨勫伐璩囨瘮姝峰彶瀛�(xu茅)鏁欐巿楂�锛岄€欑ó宸暟骞朵笉琛ㄧず閫欎簺鑱锋キ(y猫)灏�(du矛)浜庨泧涓荤殑鍏�(n猫i)鍦ㄥ児(ji脿)鍊兼湁浣曚笉鍚岋紝鑰屽儏鍍呭弽鏄犲悇鑱锋キ(y猫)甯傚牬(ch菐ng)渚涙眰鐨勫樊鐣�.

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銆€銆€瀹冧篃鏄竴鍊�(g猫)鍏钩妯�(bi膩o)婧�(zh菙n).灏�(du矛)浜庝竴鍊�(g猫)鍏徃渚�(l谩i)瑾�(shu艒)锛屽畠瑕佹眰闆囦富鏀粯绲﹂泧鍝＄殑钖叕鑸囨瘡绋伐浣滅殑鐩稿皪(du矛)鍏�(n猫i)鍦ㄥ児(ji脿)鍊肩浉绗�.鐞嗚珫涓婅瑳锛屽収(n猫i)閮ㄥ钩绛夋秹鍙婄殑鏄竴鍊�(g猫)宸ヤ綔灏�(du矛)浜庨泧涓荤殑鍍�(ji脿)鍊�锛屾鍍�(ji脿)鍊煎彲鑳借垏甯傚牬(ch菐ng)娌�(m茅i)鏈夌洿鎺ヨ伅(li谩n)绯�.鍚庨潰绔犵瘈(ji茅)涓殑瀵�(sh铆)璀夌爺绌惰〃鏄庡収(n猫i)閮ㄥ钩绛夊拰澶栭儴骞崇瓑姗�(j墨)鍒跺彲鐛�(d煤)绔嬮亱(y霉n)浣�锛屼絾鐩墠鎴戝€戝皪(du矛)浜庡収(n猫i)閮ㄥ钩绛夌殑浜嗚В閬�(yu菐n)涓嶅強澶栭儴骞崇瓑.鏈変汉瑾�(r猫n)鐐烘煇宸ヤ綔绲﹂泧涓诲付渚�(l谩i)鐨勫(sh铆)闅涚稉(j墨ng)婵�(j矛)鍍�(ji脿)鍊兼槸鍏�(n猫i)閮ㄥ钩绛夌殑涓€鍊�(g猫)閲嶈鍥犵礌锛屽彟涓€绋湅娉曞墖闂�(gu膩n)娉ㄥ嫗鍕�(d貌ng)鍔涙湰韬殑鍍�(ji脿)鍊�锛屽寘鎷摗宸ョ殑鎶€琛�(sh霉)姘村钩锛屽姫鍔涚▼搴﹀拰鎵€闇€鐨勫煿瑷�(x霉n).

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銆€銆€灏�(du矛)浜庣鐞嗚€呬締(l谩i)瑾�(shu艒)锛屽湪鑰冩叜钖硣鐩(bi膩o)鏅�(sh铆)锛屾サ鐐洪噸瑕佺殑涓€榛�(di菐n)灏辨槸瑕佷娇鍏�(n猫i)閮紝澶栭儴锛屽€�(g猫)楂斿钩绛変笁鑰呬繚鎸佺崹(d煤)绔�.鍥�?y脿n)妞嬵儱绱�?锛屽湪钖硣瀵�(sh铆)韪愪腑锛屽畠鍊戝悇鑷珨鐝�(xi脿n)浜嗕笉鍚岀殑鐩(bi膩o).閫欎笁绋钩绛夐兘鏈夊京(f霉)闆滅殑锛岃€屽張鍚勪笉鐩稿悓鐨勭壒寰佸拰鍥犵礌.澶栭儴骞崇瓑涓昏娑夊強鍒颁緵姹傜浉浜掍綔鐢ㄧ殑澶栭儴缍�(j墨ng)婵�(j矛)鐝�(xi脿n)璞�.鑰屽収(n猫i)閮ㄥ钩绛夊墖鏇村娑夊強鍒板伐浣滄湰韬殑鍚勭ó鍥犵礌-璨�(z茅)浠绘劅锛屾暀鑲�锛屾妧鑳�锛屽姫鍔涚▼搴﹀拰宸ヤ綔姊濅欢绛�.鍦ㄥ鏁�(sh霉)鎯呮硜涓�锛岄€欎簺鍥犵礌鑸囧閮ㄥ競鍫�(ch菐ng)姊濅欢娌�(m茅i)鏈夋槑椤伅(li谩n)绯�.鍏�(n猫i)閮ㄥ洜绱犺垏澶栭儴鍥犵礌涔熸渻(hu矛)鐩镐簰娌栫獊锛岄€欐檪(sh铆)锛岀鐞嗚€呭氨鎳�(y墨ng)瑭插湪鍏�(n猫i)澶栭儴骞崇瓑闁撳姫鍔涘皨姹備竴鍊�(g猫)鎶樿》鏂规.

銆€銆€澶栭儴锛屽収(n猫i)閮ㄥ拰鍊�(g猫)楂斿钩绛夎浣滅偤鐛�(d煤)绔嬬殑鐩(bi膩o)鍒嗗垾鑰冩叜锛岄倓鍥�?y脿n)妤ｈ娋闊洪偖娆犺〔鑼忛緟绔瑻涓€榛�(di菐n)鏈�(hu矛)灏�(du矛)鍝″伐鐢�(ch菐n)鐢熷緢澶х殑褰遍熆.鐩稿皪(du矛)浜庢暣鍊�(g猫)琛屾キ(y猫)锛屼竴鍊�(g猫)鍝″伐鐨勫伐璩囧彲鑳藉凡缍�(j墨ng)寰堥珮浜�锛屼絾浠栨垨濂逛篃瑷变粛鎰熷埌涓嶆豢鎰�锛屽洜?y脿n)闁�?b脿o)閰笉瓒充互鍙嶆槧浠栫殑宸ヤ綔灏�(du矛)浜庨泧涓荤殑鍏�(n猫i)鍦ㄥ児(ji脿)鍊�.鎴栬€咃紝涓€鍝″伐鍙兘瑕�(ju茅)寰楀伐璩囧凡瀵�(sh铆)鐝�(xi脿n)浜嗗収(n猫i)閮ㄥ钩绛�锛屼絾鍥�?y脿n)姒囨柉銇筜涓嶈兘鍏呭垎楂旂従(xi脿n)浠栬垏鍏朵粬鍝″伐鐨勫児(ji脿)鍊煎樊鐣帮紝浠栦篃鏈�(hu矛)鎰熷埌涓嶆豢鎰�.

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